Privacy Policy

1. Who we are

Intima Chatting Agency ("Intima", "we", "us", "our") provides OnlyFans chatting services to individual creators and white-label chatting operations to talent management agencies. We operate primarily from Serbia and Slovenia.

For the purposes of this Privacy Policy, the data controller is Intima Chatting Agency, reachable at info@intimachattingagency.com.

This policy applies to information collected through our website at www.intimachattingagency.com, through our contact forms, and in connection with our services.

2. Data we collect

We collect information in the following ways:

Information you give us directly

• Name and email address when you fill in a contact form
• Agency or company name if applicable
• Platform information (e.g. OnlyFans, Fansly) and revenue range you choose to share
• Content of messages you send us via the contact form, email, or Telegram
• Any information you voluntarily provide during onboarding or service delivery

Information collected automatically

• Basic usage data and page visits collected via our analytics tool (Plausible Analytics, which does not use cookies and collects no personal identifiers)
• IP address and browser type may be logged by our hosting provider for security purposes

Information from third-party services

• Contact form submissions are processed through Formspree. Their privacy policy applies to data transmitted through their platform.
• If you contact us via Telegram, Telegram's privacy policy governs that data.

3. How we use your data

We use the information we collect to:

• Respond to your enquiries and communicate about our services
• Onboard you as a client and deliver the chatting service you engaged us for
• Send service-related communications (e.g. weekly performance reports, invoices)
• Improve our website and understand how visitors use it
• Comply with legal obligations

We do not use your data for advertising, profiling, or automated decision-making. We do not sell your data to any third party.

4. Legal basis for processing

Where the GDPR applies, we rely on the following legal bases:

• Consent — when you submit a contact form and tick the consent checkbox
• Contract — when processing is necessary to deliver our services to you as a client
• Legitimate interests — for basic website analytics and security logging, where these do not override your rights
• Legal obligation — where we are required by law to retain certain records

5. Sharing your data

We do not sell, rent, or trade your personal data. We share it only in the following limited circumstances:

• Service providers: Formspree (contact form processing), our hosting provider, and Plausible Analytics. These processors handle data only on our behalf and under our instructions.
• Legal requirements: If required by law, court order, or governmental authority.
• Business transfer: In the event of a merger or acquisition, your data may be transferred as part of the business assets. We would notify you before that happens.

All team members who may access client or subscriber data in the course of delivering our chatting service are bound by confidentiality agreements and NDAs.

6. Data retention

We retain personal data only as long as necessary for the purposes described in this policy:

• Contact form submissions and email correspondence: up to 3 years, unless you ask us to delete them sooner
• Client data (name, email, service details): for the duration of the business relationship and up to 5 years after it ends, for legal and accounting purposes
• Server logs: typically 30 to 90 days, depending on the hosting provider

When data is no longer needed and retention periods have expired, we delete or anonymise it securely.

7. Your rights

Depending on your location, you may have the following rights regarding your personal data:

• Access — request a copy of the personal data we hold about you
• Rectification — ask us to correct inaccurate or incomplete data
• Erasure — ask us to delete your data ("right to be forgotten")
• Restriction — ask us to stop processing your data in certain circumstances
• Portability — receive your data in a structured, machine-readable format
• Objection — object to processing based on legitimate interests
• Withdraw consent — at any time, without affecting the lawfulness of processing before withdrawal

To exercise any of these rights, email us at info@intimachattingagency.com. We will respond within 30 days. You also have the right to lodge a complaint with your local data protection authority.

8. Cookies

Our website uses minimal cookies. We use Plausible Analytics, a privacy-focused analytics tool that does not set cookies and does not collect personally identifiable information. It counts page views and referrers without tracking individuals.

Our contact form (Formspree) may set a functional cookie to prevent spam submissions. This cookie does not track you across websites.

We do not use advertising cookies, tracking pixels, or third-party marketing tools. For full details, see our Cookie Policy.

9. Security

We take reasonable technical and organisational measures to protect your personal data against unauthorised access, loss, or misuse. These include:

• HTTPS encryption on all pages of this website
• Restricted access to client data within our team
• NDA agreements with all team members before any data access
• Use of reputable third-party processors with their own security standards

No method of transmission over the internet is 100% secure. If you have concerns about the security of your data, contact us at info@intimachattingagency.com.

10. Children

Our services are intended for adults only and are not directed at anyone under the age of 18. We do not knowingly collect personal data from minors. If you believe we have inadvertently collected data from a minor, please contact us immediately and we will delete it.

11. Changes to this policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last updated" date at the top of this page. For significant changes, we will notify active clients directly by email.

Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.

12. Contact us

If you have any questions about this Privacy Policy or how we handle your data, please reach out:

We aim to respond to all privacy-related requests within 30 days.